2009 Apr 26th

How Badly Do You Want to Sell?

There Are Hundreds of Hoboken Condos on the Market.  Do You REALLY Want to Sell Yours?

With all the condos available for sale, why are some sellers making it so difficult to show theirs?

With buyers off from work and time set aside to look at properties, Saturdays and Sundays are real estate agents’ busiest days.  Every weekend, dozens of agents make appointments to show the nicest condos.  There are never enough sets of keys to go around so we call each others cell phones and chase each other down to hand off keys taking time, cooperation, coordination and a lot of running around.  

Then there are the keys that aren’t marked.  Without knowing which key opens which door we waste time trying to get access.  Sometimes there are keys that don’t work so that we can’t get in at all, and when buyers take a long time looking at a given property they really like or if they have children in tow who need to find a potty or have a snack it makes it very difficult for agents to adhere to a strict time schedule.  Delays are often simply beyond our control.

With multiple appointments scheduled for most units, you would think that a seller would make plans to go out for the better part of the day, or at least from 11am until 3pm?  Instead, I’ve noticed an interesting trend among Hoboken condo owners.  They are telling agents to make our appointments within a 30 minute window.  Are you kidding?  Do you really want to sell your unit?  It’s hard enough for us to stay within the typical one hour time window.  Little Jason or Jessica may need to take a nap, but wouldn’t it be better for them to do that at grandma’s?  Do your self a favor: get out of the house and let us do our job and try to sell your place.  Let me give you a head’s-up – if you make it difficult for us to get in, do you know what we do?  We show our buyer something else.

  1. D$

    It doesn’t surprise me that Hoboken sellers can be so ridiculous to do business with. My wife and I find this sense of entitlement in our neighbors quite frustrating, but this is just a bearable side effect of living in lovely Hoboken. Recent examples:
    * B****tfeeding your children at Hoboken’s nicer restaurants (e.g., 3Forty)
    * Taking the elevator down one floor to go to the Gym at 333 River when you live next to stairs
    * Three sets of Moms with strollers walking triple-file down Washington Street at a snail’s pace
    * Blaring the loudspeaker at Hoboken Little League games at all times of day in a residential neighborhood (who care’s if little Jose is “NOW BATTING, NUMBER 56…” on a Saturday morning)
    * I’m interested to hear others’ examples…

  2. Boken

    While I agree that its important to have flexibility, the realtors also need to be respectful of their clients. What if the sellers have children? What if there is no “Grandma’s House” close buy. If you have kids, you would understand. What I cant stand is when a realtor sets up an appointment, then decides not to show up and never bothers to give a call to inform the seller. It’s happened to me three times in 2 weeks. While I can respect the realtors wanting flexibility, it has to be mutual. I know the sellers have to be even more so, but to realtors out there…a little common courtesy on the other end would be nice as well…Try bending over backwards with only a minutes notice with a small child and another one on the way only to not have the realtor bring their clients by and then not bother to call to let you know…I think the perspective would be a little different then.

  3. tea

    D$- Aren’t there “Adult Communities” out there for people who are bothered by such sense of entitlement issues. You sound a bit stressed? Baseball and a family-friendly environment are 2 of Hobokens proudest selling points!

  4. Lori Turoff

    Boken – a few things to understand:
    1. When an agent is taking out a buyer, the seller is not that agent’s ‘client’. In fact, we don’t even know who the seller is or have their contact info nor are we supposed to contact the seller. They are not our client. The seller is the listing agent’s client. The agent with the buyer makes the appointment through the listing agent’s office. That office is supposed to inform the seller (or tenant) of appointments and cancellations. Often, especially with cancellations, they don’t.
    2. Appointments are made and then the buyer decides on the spot that they don’t want to see a particular property. Maybe they get to the building and don’t like something about it – like the location – and decide they want to skip it. Calling to cancel at that point is of little use.
    3. Many listing agents don’t have enough sets of keys made, don’t label the keys, don’t check that the keys actually work or work well. I can’t tell you how many properties I’ve tried to show only to be unable to get in. This makes us look pretty bad and again, it’s the listing agent who is at fault.
    4. If it’s a weekend there are almost always multiple appointments for any decent property so sellers ought to just make plans to go out for a good portion of the day. If ‘grandma’ is not nearby, go to the mall, a park, a friends house for a play date.

    So sure – courtesy is alway expected. Your issues seem to be more appropriately addressed to the listing agent – not the agents bringing the buyers.

  5. D$

    Tea – My problem is not with families or children. It is with people who treat Hoboken like it’s their personal living room. Ratchet the volume down on the little league loudspeaker, yield your strollers to passing pedestrians, b****tfeed your child in an appropriate environment…it’s called common courtesy even in the most family friendly places.

  6. John

    Lori… you hit the nail on the head. SELLERS – if you really want to sell your home – leave town for the weekend and be more flexible about appointments!

  7. Seller

    I am trying to sell my apartment and I have no problem about showing my place on short notice and have so far accomodated all requests during the week and weekends. What bugs me is that potential BUYERS are coming through my place and not respecting it. Lights are left on, doors not locked properly, toilets being used etc. I am trying to keep the place tidy for everybody who wants to view it, but when people are coming through messing things up, it makes it difficult.

    So in my opinion, the sense of entitlement is not only on the streets in Hoboken…

  8. Lori Turoff

    Seller – your listing agent should have records of who has been in your unit. It is the responsibility of the agent accompanying the buyer to see to it that what you complain of does not happen. If there is an issue, your listing agent should take it up with the showing agent. You should not be put out by someone else’s bad behavior and failure to do their job in a professional manner!

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